Fixed: There Was a Problem Restarting Your PC [2021]

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Fix There was a problem restarting your PC error: Windows 10 includes a “Restart your PC” option that restores your Windows to its factory default settings.

This option is used to quickly resolve Windows errors that can otherwise only be resolved by reinstalling Windows.

Fixed There Was a Problem Restarting Your PC

Restarting the PC is a faster method to fix Windows rather than reinstalling Windows from scratch.

But what happens when the Reset your PC option does not work, well when you restart your PC you will receive an error “There was a problem restarting your PC” and after restarting you will not be able to boot into Windows.

There Was a Problem Restarting Your PC

Causes Of There Was a Problem Restarting Your PC

This problem can be caused by any of the following conditions that are given by Microsoft itself (so it is safe to assume that they are aware of the problem):

  • Your PC came with Windows 10 pre-installed and it was not an upgrade from Windows 7 or Windows 8.1.
  • The PC manufacturer enabled compression to reduce the disk space required for pre-installed applications.
  • You created a USB recovery drive using the “Create a recovery drive” feature in Windows 10.
  • He booted the PC to the USB recovery drive and selected, Troubleshooting> Reset this PC> Erase everything.

Under the above conditions, the Reset may fail with the error message “There was a problem resetting your PC” and you will not be able to boot into Windows.

Anyway, without wasting any time, let’s see how to actually fix the problem There was a problem restarting your PC with the troubleshooting guide below.

Best Methods to Fix “There Was a Problem Restarting Your PC” Error [2021]

Follow one of these methods if you are unable to reset Windows 10. One of these error fixes will fix the PC reset issue permanently:

Method 1: Run Automatic Boot / Repair

1. Insert the Windows 10 bootable installation DVD and restart your PC.

2. When you are asked to press any key to boot from a CD or DVD, press any key to continue.

Run Automatic Boot / Repair

3. Select your language preferences and click Next. 4. Click Repair your computer at the bottom left.

Run Automatic Boot / Repair

4. On the option selection screen, click Troubleshooting.

Run Automatic Boot Repair 2

5. On the troubleshooting screen, click the Advanced option.

Run Automatic Boot Repair 3

6. On the advanced options screen, click Automatic Repair or Startup Repair.

Run Automatic Boot Repair 4

7. Wait until the Windows autostart repairs complete.

8. Restart and you have successfully fixed There was a problem restarting your PC error, if not then continue.

Method 2: Fix the Boot Image and Rebuild the BCD

1. Again go to command prompt using method 1, just click command prompt on the advanced options screen.

Fix the Boot Image and Rebuild the BCD

2. Now type the following commands one by one and hit enter after each one:

bootrec.exe / FixMbr b) bootrec.exe / FixBoot c) bootrec.exe / RebuildBcd

Fix Boot Image and Rebuild the BCD 1.png

3. If the above command fails, then enter the following commands in cmd:

bcdedit / export C: BCD_Backup c: cd boot attrib bcd -s -h -r ren c: bcd bcd.old bootrec / RebuildBcd

Fix Boot Image and Rebuild the BCD 2

4. Finally, quit the cmd and restart your Windows.

5. This method seems to fix There was a problem restarting your PC error but if it doesn’t work for you then continue.

Method 3: Run the System File Checker (SFC) and Check Disk (CHKDSK)

1. Using the above method, open the command prompt using the Windows installation disc.

Run the System File Checker (SFC) and Check Disk (CHKDSK)

2. Type the following command in cmd and hit enter after each one:

sfc / scannow / offbootdir = c: / offwindir = c: Nwindows chkdsk C: / F / R / X

Note: Make sure to use the letter of the drive where Windows is currently installed. Also in the above command C: is the drive on which we want to run the check disk, / f represents a flag that chkdsk the permission to correct any errors associated with the drive, / r lets chkdsk search for bad sectors and perform recovery y / x instructs the check disk to unmount the drive before starting the process.

Run the System File Checker (SFC) and Check Disk (CHKDSK)

3. Exit the command prompt and restart your PC.

Method 4: Perform a System Restore

1. Put to Windows installation media or system repair disc/recovery drive and select your language preferences, and click Next

2. Click Repair your computer at the bottom.

Run Automatic Boot / Repair

Now choose Troubleshooting and then Advanced Options.

4. Finally, click on “System Restore” and follow the instructions on the screen to complete the restoration.

Perform a System Restore

5. Restart your PC and this step may have a solution There was a problem restarting your PC error.

Method 5: Rename System and Software Registry Hives

1. Open the command prompt from the Advanced Options screen:

Fix the Boot Image and Rebuild the BCD

2. Type the following command in y cmd and hit Enter:

cd% windir% system32config system ren system.001 ren software.001

Rename System and Software Registry Hives

3. Close cmd, which will take you to the Windows Recovery Environment screen.

4. Select the Continue option to boot your Windows and after restarting you will be able to Fix There was a problem restarting your PC error.

Method 6: Drive Recovery

Note: This method can erase all your personal files, so follow it only if you are absolutely sure.

1. Insert your USB recovery drive into the computer and restart the PC.

2. When you are asked to press any key to boot from a CD or DVD, press any key to continue.

Run Automatic Boot / Repair

3. Select your language preferences and click Next. 4. Click Repair your computer at the bottom left.

Run Automatic Boot / Repair

4. On the option selection screen, click Troubleshooting.

Drive Recovery

5. On the troubleshooting screen, click the Advanced option.

Drive Recovery

6. On the advanced options screen, click Select Drive Recovery or System Image Recovery.

Drive Recovery 2

7. Follow the instructions on the screen to continue.

Method 7: Recover your PC Using the Recovery USB

1. Connect your USB recovery drive to the computer.

2. Open the command prompt from the advanced options screen.

Fix the Boot Image and Rebuild the BCD

3. Type notepad in cmd and hit Enter.

4. Now within the notepad click on File and then select Open.

Recover your PC Using the Recovery USB

5. Select All Files from the drop-down menu next to Filename and then locate the letter of your USB drive that you are using to boot into Windows.

6. Once you know the drive letter, type it in and hit Enter. For example, if the drive letter is F: then type it in and hit Enter.

Recover your PC Using the Recovery USB

7. Now type Setup and hit Enter.

8. This will open the Windows installation settings. Follow the on-screen instructions to reinstall or clean up the Windows installation again.

Method 8: Disable REAgentC.exe

If you still cannot reset Windows 10, try this method. You will have to use the command prompt again for this.

By disabling REAgentC.exe, you will be able to fix the Windows 10 error “There was a problem resetting your PC”.

REAgentC.exe is an executable file in Windows that can be used to configure Windows Recovery Environment (WinRE) – a set of tools that can be used to troubleshoot common Windows problems.

When your system fails during normal boot, it will try to turn to the Windows recovery environment. Temporarily disabling it can help your computer reset.

To get started, open the Command Prompt as administrator again as shown in the first method. Now run these commands on the command line as shown in the pictures:

reactive / disable
reactive / activate

Disable REAgentC.exe

After running these commands, restart your system and then try to reset your PC again.

Method 9: Rename the System and Software Registry Hive

To do this, run the command prompt as administrator again. In the command prompt, type the following commands:

  1. Type cd% windir% system32 config and press Enter.
  2. Then type ren system system.001 and press on Enter.
  3. Finally, type ren software software.001 and press ENTER again.
  4. Finally, type exit to close the command prompt. Now restart your PC and start the reset again. You shouldn’t see the error message now.

Method 10: Repair Install Windows 10

If none of the above solutions work for you, then you can be sure that your hard drive is fine, but you may be seeing the error “there was a problem restarting your PC” because the operating system or the BCD information on the hard drive is erased somehow.

Well, in this case, you can try to repair the Windows installation but if this also fails then the only solution left is to install a new copy of Windows (Clean Install).

Conclusion:

That’s all you’ve successfully fixed. There was a problem restarting your PC but if you still have any questions regarding this post then feel free to ask them in the comment section.

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The Founder & Admin of TechMaina.Com, Who Likes To Write On Any Topic Related To Computer Query, Such As PC Hardware Problem, PC BIOS Problem and I have also best Knowledge in Android, SEO, and Much More.

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