The Audio Services Not Responding error is an error message generated through the Audio Playback Troubleshooter that usually runs when you have problems with your sound or audio devices
This error generally means that your sound device is unresponsive when it is not responding to commands or messages from your computer.
In this post, we will identify the possible cause of this problem, and provide you with the appropriate solutions that you can try to help you resolve the issue as quickly as possible.
This error message is a very common error and generally occurs when you update your version of Windows 10 through Windows Update.
There are some workarounds that include making sure all audio services run as expected and drivers are updated to the latest version.
Table of Contents
How to Solve The Audio Services Not Responding Error
If you are facing this issue of unresponsive audio services, you can try our recommended solutions in the order presented below and see if that helps to resolve the issue.
Solution 1. Restart the PC
The first and most typical response of most of us to these types of errors is that you should restart the Windows system.
When you restart the PC, a number of errors are resolved with this simple solution. So before you get into something complicated, try this simple solution.
Apart from this, you can also try disabling your antivirus software to cross out such common causes of errors as audio services not responding to Windows 10.
Solution 2. Restart Audio Services
Along with the hardware and sound drivers, there is an audio service present that takes care of managing the audio on your computer.
In this solution, a simple reboot could reset your settings and solve the problem.
If that doesn’t help, you may need to restart Audio Related Services manually.
- On a Windows PC, press the Windows + R keys together. This will open the Run box
- In this box, type services. MSC and hit Enter.
- When the services open, go through all the components until you come across Windows Audio.
- Right-click on Windows Audio and choose the Restart option.
- Now right click on the entry again. From the menu that appears, choose Properties
- Then set the startup type to Automatic.
- Click Apply to save the changes and exit.  Go back to services and search for “ Windows Audio Endpoint Builder ”.
- Once you find it, right-click on it and choose Restart.
- In case it hasn’t started yet, click Start.
- Once this process starts, go to its properties and set the startup type to ” Automatic “.
- In the end, click Apply to save the changes and then exit.
- Restart the PC.
I hope it helped! If not, try the other solutions mentioned below.
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Solution 3. Install the Default Sound Drivers
- On your Windows PC go to Start Menu> Search Bar> System Type
- Select the first option that appears.
- Then go to Advanced system settings.
- Now go to the Hardware tab and select Device Installation Settings.
- Then choose the option ” No (your device may not work as expected) “.
- Click Save Changes and Exit.
- Now press Windows + X keys together to open the quick start menu and choose Device Manager.
- From here, select Sound, video, and game controllers.
- Then right-click the sound device and click the Uninstall device.
- Now check the driver uninstall checkbox to uninstall the driver and proceed with the uninstallation.
- When the device is uninstalled, right-click anywhere in the empty space in Device Manager and then select Scan for hardware changes.
Your PC will now detect your audio hardware and automatically install the default sound drivers present on it. This should resolve audio services not responding to Windows.
Solution 4. Run the Command Prompts
If none of the above solutions have helped, run the command prompts using the simple guide provided below.
- Go to the Start Menu and enter “Command Prompt” in the search bar.
- Just right-click on it and choose the Run as administrator option.
- Enter the following command – and then press enter.
net loca lgroup Administrators / add networkservice
- Now enter the following command and then hit enter
net localgroup Administrators / add localservice
- Once you have run the two commands above, type Exit and then hit Enter.
- Lastly, Restart the PC.
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Solution 5. Check the Audio Components
This solution requires that you ensure that all audio components are running. If any of them are not, it may cause a problem.
Also, if you are running third-party security software on Windows 10, temporarily disable it, as they sometimes block some critical services like audio service.
To check the audio components, do the following:
- Press Windows key + R to invoke the Run dialog.
- In the Run dialog box, type services.MSc and press Enter to open the Services window.
- In the Services window, find and make sure the following three services are running. If they are not, right-click on them and click Start.
- RPC Endpoint Mapper
- Remote Procedure Call (RPC)
- DCOM Server Process Launcher
- Also, make sure that all of these services are set to start as Automatic.
- Restart the computer.
At startup, check if the problem is resolved. If not, continue to the next solution.
Solution 6. Run the add Network Service and Add Local Service Commands
To run the add network service and add local service commands, do the following:
- Press Windows key + R.
- In the Run dialog box, type cmd and then press CTRL + SHIFT + ENTER to open the command prompt in elevated mode.
- In the command prompt window, copy and paste the following command and press Enter.
- Net local group admins / add network service
- Once the command runs, copy and paste the following command and press Enter.
- Net local group admins / add local service
- Exit the CMD prompt and restart your computer.
- At startup, check if the problem is resolved. If not, continue to the next solution.
Solution 7. Install Default Sound Drivers
As the Windows 10 operating system continues to update over time, the sound drivers are also included in most of the packages and are also regularly updated.
Windows 10 has a basic default driver already saved, so every time you uninstall your current drivers, Windows 10 recognizes the connected hardware and installs the driver accordingly.
In this solution, you can try installing the default drivers on your system and see if that solves the problem.
- Press Windows key + R.
- In the Run dialog box, type control system and press Enter to open the System window.
- In the System window, click the Advanced system settings option on the left side of the screen.
- Now, click on the Hardware tab.
- Click Device Installation Settings.
- Select the No radio button (your device may not work as expected).
- Click Save Changes and exit. This will prevent Windows Update from updating your audio drivers automatically.
If this solution doesn’t work, be sure to change the option back to Yes.
- Then press Windows Key + X to open the Power User Menu.
- Tap M on the keyboard to open Device Manager.
- In Device Manager, expand the Sound, video, and game controllers category.
- Right-click on your sound device and select Uninstall device.
- Check the Uninstall Driver checkbox to uninstall the driver as well and proceed with the uninstallation.
- Once the device is uninstalled, right-click on any space in Device Manager and select Scan for hardware changes.
- Restart your computer.
Your computer will now detect the audio hardware on your computer and automatically install the default drivers present on your computer.
If the problem persists, continue to the next solution.
Solution 8. Install Realtek / High Definition Audio Drivers
Installing Realtek or high definition audio drivers has proven useful for several users and therefore you can also try this workaround.
- To get started, press Windows + X keys together to open the quick start menu.
- From here, select Device Manager from the list of available options.
- In Device Manager, click on the ” Sound, video and game controllers ” option.
- Then right-click on the sound device and select ” Update Driver”.
- Now you will have to choose whether to install the drivers automatically or manually.
- Choose the option of “Browse my computer for driver software”.
- ] Then click Let me choose from a list of drivers available on my computer.
- Then uncheck the ” Show compatible hardware ” option to make sure the results appear in the list of drivers.
- Now check all the drivers until you find High Definition Audio Device
- Finally, Select it and click Next.
- Then follow the instructions on the screen.
- Restart the PC.
See if the error still continues. In case it is not, you can always try the following solution:
If this doesn’t work, try downloading the audio drivers from the device manufacturer’s website and installing them. In most cases, this also solved the problem.
Solution 9. Run the SFC and DISM Scan
If you have errors in the system files, the audio service may not respond. In that case, you can run the SFC / DISM scan, a utility in Windows 10 that enables users to detect corrupted Windows system files and restore corrupted files.
After the scan and the problem is not resolved, proceed to the next solution.
Solution 10. Restore from the Last Restore Point
This should be your last resort option. If none of the above solutions are helpful, you can try this one.
- On your Windows PC, press the keys – Windows + S to open the search bar.
- Type ” restore ” in the search box and choose the first program in the results.
- Under Restore settings, on the System Protection tab select System Restore.
- Click Next.
- Here select the Restore Point.
- Confirm your action and wait for the process to finish.
After the restoration is done, log into the system and see if the error still continues. Hopefully, it is already resolved. If not, let us know in the comments below. Well, come to your rescue 🙂
Perform a Fresh Start, Update-in-Place Repair, or Reset from the Cloud
At this point, if the unresponsive audio services issue is still unresolved, it is most likely due to some kind of system corruption that cannot be resolved conventionally.
In this case, you can try Fresh Start, In-Place Update Repair to reset all Windows components.
Also, if you’re running Windows 10 version 1909 and later, you can give Cloud Reset a try and see if that helps.
Hope everyone liked the above article and resolved the audio services not responding in Windows.
In case there are any queries, feel free to let us know in the comment section below. We will be delighted to help you.